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About Us

Frequently Asked Questions

Maintaining a clean carpet not only adds to the aesthetic appeal of your home or office but also promotes a healthier living environment. However, when it comes to choosing between carpet steaming and dry carpet cleaning, it is important to understand the pros and cons of each method.

While it is possible to clean your carpets on your own, it is recommended to hire a professional with the proper knowledge, expertise, and equipment to get the job done right and avoid any associated risks.

Carpet Steam Cleaning Pros:

A relatively safe method of cleaning

Efficient in removing dirt and stains

A cost-effective option for cleaning large areas

Uses a healthy approach by eliminating harmful bacteria and allergens

Requires professionals to perform the cleaning

Can be time-consuming for larger areas

Low risk of carpet damage

Quick and saves time in drying

An efficient method for spot cleaning

Uses a healthy approach by eliminating harmful bacteria and allergens

Residue left behind can stain clothes and shoes

Can be ineffective if not done correctly

More expensive than steam cleaning

The frequency of carpet cleaning depends on various factors such as foot traffic, accidental spillages, shoe usage inside a house, presence of kids and pets, and water damage. However, we recommend cleaning the carpet every six months to maintain its freshness and health. If you feel uncomfortable with the carpet's condition, you can call us anytime for professional cleaning services.
Maintaining your carpet is simple. Regular vacuuming is essential, and you can also use a rug or runner in high-traffic areas. It is best to avoid using chemicals on the carpet in case of accidents, as acidic or alkaline products can cause permanent damage or bleaching. If necessary, clean the area with water and wait for professional help.
Professional carpet cleaners have the expertise, knowledge, and equipment to provide the best cleaning services for your rugs, carpets, upholstery, mattress, curtains, and tile & grout. At Green Melbourne Carpet Cleaning, we prioritize honesty, dedication, customer service, and love for carpet cleaning. We only use safe and eco-friendly chemicals and promote well-known and authorized brands.
Our chemicals are safe, biodegradable, and eco-friendly. Our team is committed to finding the safest solutions for all customer requests. We only use authorized chemicals with scientific declaration sheets, avoiding cheap and untested products. Our chemicals are safe for kids, pregnant women, senior citizens, and pets.
We cannot guarantee that we can remove all stains, especially if the carpet is in poor condition or if the source of the stain is unknown. We can remove almost all spots caused by dirt, food spillage, and soiling. However, pet stains can be difficult to remove, and repeated accidents may require carpet replacement.
The cleaning time depends on various factors such as the cleaning method, carpet area, condition and color, number of stories, furniture, and access to electricity and water. We request customers to move furniture and vacuum the carpet before we arrive, ensuring the best possible outcome within the shortest time required.
If you are interested in getting a quote for our carpet cleaning services, we are happy to provide one over the phone. In addition to phone quotes, we also offer online quotes for your convenience. We accept various forms of payment including cash, bank transfers, and credit card payments. Please feel free to reach out to us to get a quote and schedule your carpet cleaning appointment.

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